Tickets

Ordering tickets online 

Always buy your tickets from officially recognized sales organizations. The official ticket sellers for all events in the Proximus Pop-Up Arena are: Proximus Pop-Up Arena and Tele Ticket Service. Do not buy tickets from malafide ticket sellers!

To buy tickets online, go to our CALENDAR and click the TICKET BUTTON of the event of your choice to book.

If you want to book by phone or have any questions about your tickets, please contact the Customer Experience Center.

At the box office

If an event is not yet sold out, you can buy tickets before the start of an event at the venue in which the event is taking place. Caution: never buy tickets on the street! They might be forged and might not give you access to the event.

Please note that for there is an additional service cost of 2 euros per ticket for tickets bought at the box office.

Enjoy with your group

Make memories that will last a lifetime, together with your association or group. The Sportpaleis Group offers special deals for many events. For more information please contact us via email on groups@sportpaleisgroup.be.

Ticket prices with/without extra costs

The ticket prices listed on our website are the prices you actually pay when ordering online. These prices include the costs for online payment, the service costs and also the costs for the delivery of electronic tickets.

For both online and telephone reservations, you have the choice of receiving your tickets as an e-ticket or as a paper ticket. For paper tickets, however, additional shipping costs will still be charged.

For telephone reservations, you must take into account an additional call cost of 0.30 euros per minute.

When purchasing tickets at the box office, you pay an extra 2 euros per ticket.

For a small extra charge per ticket, you can take out cancellation insurance for your complete reservation. If, just before the event, you are confronted with a setback that prevents you from attending, this insurance will refund your tickets.

Be aware of ticketing fraud

For most events, tickets will be sent by Tele Ticket Service at the earliest 4 weeks before the event itself. The main reason for this measure is the fight against ticketing fraud and the black market. By delivering the tickets only 4 weeks before the event, resale at extremely high prices on the black market is being impeded.

Do not buy tickets from third parties reselling tickets at higher prices. Tickets bought from ticket resellers are often fake and give no guarantee of access to the venue.

Resale of tickets at exorbitant prices is illegal in Belgium. Facilitation hereof via a website is prosecutable. Any person offering excessively purchased ticket for resale via these concerned websites risks to be prosecuted in court.

Are you the victim of misleading practices, fraud or swindle? Report it here.