Practical information

Are there lockers?

Yes, definitely. There are lockers on the premises. Avoid bringing larger items to the venue. Advice: take a picture of your locker key. You can make free use of your locker before, during and after the event.

Opening of the doors

Some days before the event, go to the specific page of the event you are attending for the correct start and end times.

Normally, the venue doors are open an hour and a half before the start of the event. You can order snacks and drinks at one of the many food and drink stands in the foyer.

Make sure you leave on time and be aware of any road constructions or possible traffic jams, so you don’t have to miss the start of the event.

Access to the venue

  • Do not buy tickets via auction sites or the secondary market. These tickets may be invalid. You run the risk of being denied access to the venue. Official tickets can be purchased safely and at the correct price via our venue website.
  • Always offer your own ticket at the entrance and not someone else’s. This makes scanning much easier and avoids waiting times at the door. Important! If you have booked e-tickets, it is essential that they are visible on your smartphone screen with maximum brightness (no screenshot, no broken screen).
  • Do not take any luggage, (large) handbags or backpacks with you and respond correctly to any requests from the security staff. Bags must not be larger than 21 cm x 30 cm x 10 cm (or 8.27 × 11.81 × 3.94 inch; A4 size).
  • It is forbidden to enter the venue with bottles, cans, alcohol, sound recorders, film and photo cameras, fireworks and objects that may pose a threat to security. Smartphones with a photo function are tolerated, unless otherwise stated. No photography or filming is permitted at events, unless otherwise specified by the organiser. Entering the venue implies agreement with possible searching.
  • SMOKING in the venue is STRICTLY FORBIDDEN.

Cashless payment

Pay at every point of sale with your bank card, smartphone or your Sportpaleis Group Cashless Card. Read more

Book your hotel

Combine your visit to the Pop-Up Arena Middelkerke with an overnight stay in a hotel. We highly recommend you Leopold Hotel Ostend, ibis Styles Nieuwpoort, ibis Budget Oostende Airport (Middelkerke), Holiday Suites International Westende or Acropolis Middelkerke. More information about the hotels